Privacy Policy
Effective Date: January 1, 2025
Email: hello@onego.ai
At ONEGO.AI, we are committed to safeguarding the privacy of our users. This Privacy Policy outlines how we collect, use, store, and protect your information when you interact with our platform, products, and services.
1. Information We Collect
1.1 Personal Information
We collect the following personal information when you register, use our platform, or contact us:
Name
Email address
Company name
Job title
Billing information
Communication preferences
1.2 Usage Data
We collect data related to your use of the platform, including:
IP address
Browser type and version
Time and date of access
Pages visited and actions taken within the platform
Training activity and progress
1.3 Cookies and Tracking Technologies
We use cookies and similar technologies to enhance user experience and gather insights on platform performance. For more details, see our Cookie Policy.
2. How We Use Your Information
We use the information we collect for the following purposes:
To Provide and Improve Our Services: Deliver personalized training experiences, track progress, and analyze performance.
To Communicate with You: Send updates, respond to inquiries, and share important information about the platform.
For Billing and Account Management: Process payments, send invoices, and manage subscriptions.
To Enhance Security: Detect, prevent, and address security incidents or unauthorized use.
To Comply with Legal Obligations: Meet applicable laws, regulations, and contractual obligations.
3. How We Share Your Information
We do not sell or rent your personal information. We may share your data under the following circumstances:
With Service Providers: Trusted third-party vendors that help us operate and improve our platform (e.g., hosting, payment processing, analytics).
For Legal Compliance: When required to comply with legal obligations or enforce our Terms of Service.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.
4. Data Retention
We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Once the retention period expires, we securely delete or anonymize your data.
5. Your Rights
You have the following rights regarding your personal data:
Access: Request access to your information.
Correction: Request corrections to inaccurate or incomplete information.
Deletion: Request deletion of your data, subject to legal and contractual obligations.
Portability: Request a copy of your data in a portable format.
Withdraw Consent: Withdraw consent for data processing where applicable.
To exercise these rights, please contact us at hello@onego.ai.
6. Data Security
We implement industry-standard security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, firewalls, and secure server infrastructure. While we strive to protect your data, no method of transmission or storage is 100% secure.
7. International Data Transfers
If you are accessing our platform from outside Australia, please note that your information may be transferred to and processed in Australia or other countries where we operate. By using our services, you consent to such transfers.
8. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When updates occur, we will revise the “Effective Date” at the top of this page and notify you as appropriate.
9. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
Email: hello@onego.ai
Subject: Privacy Inquiry
By using ONEGO.AI, you acknowledge that you have read and understood this Privacy Policy.